BRBD is a lead generation agency based in Somerset West, helping trades and small businesses grow through smart, no nonsense marketing. We’re a close knit, fast moving team, and we’re looking for a proactive Client Success Manager to be the primary point of contact for our clients, build strong relationships, and ensure they get maximum value and results from our services.
If you understand small business owners, excel at communication, and thrive on keeping clients happy and driving real growth, this could be the role for you.
The Details
- Work Hours: 9am to 5pm
- Location: Hybrid, 2 days in office (Somerset West)
- Start Date: 18 January 2027
- Remuneration: Market Related Salary + Retirement + Group Life
What You’ll Be Doing
- Serving as the primary point of contact and advocate for our clients
- Leading regular client calls, meetings, and check-ins to review performance and goals
- Collaborating internally with our delivery teams to ensure projects stay on track and deliver exceptional results
- Proactively identifying client needs, resolving challenges, and maintaining high client satisfaction and retention
What We’re Looking For
- An understanding of small businesses and digital marketing
- Strong communication, presentation, and relationship-building skills
- A proactive, solution-oriented mindset with high attention to detail
- Previous experience in account management, client success, or agency roles
- Based in or close to Somerset West
Sound Like You?
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